Refund Policy

We offer a 60-day return window for all purchased products. Items eligible for return must remain in original condition, with intact packaging and complete accessories, suitable for secondary sales. All return services are provided free of charge for qualified orders.

Customers can initiate return requests within the valid return period. After receiving and verifying your returned items, our team will complete relevant inspections in a timely manner to confirm compliance with return standards. The entire return procedure is simple and standardized to save your time and energy.

Once returned goods are fully inspected and approved, refunds will be processed within 5 to 10 business days. All refunds are issued in the unified transaction currency, and the original payment channel will receive the funds accordingly.

Only products that meet the return condition standards can be approved for refunds. Items damaged due to improper use, artificial damage or unauthorized modification will not be eligible for return or refund services, to ensure fair and standardized policy implementation.